RT Essentials
Jesse Vincent, Robert Spier, Dave Rolsky, Darren Chamberlain, Richard FoleyThis comprehensive guide shows you how to customize RT--the widely used request ticketing system--to better fit your organization's business needs. After introducing you to what ticketing systems are, the book shows you how to install and configure RT. From there, it explains how to perform simple tasks that will turn your RT server into a highly useful tracking tool.
Ano:
2008
Editora:
O'Reilly Media
Idioma:
english
Arquivo:
MOBI , 1.17 MB
IPFS:
,
english, 2008
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